Privacy

We understand that the privacy and security of your personal and account information are important to you, and we follow confidentiality standards that are designed to protect your personal information. The following information details how we use and protect your personal information.

Information We Collect
In order to use all features of this website, you must first complete the account application form. During the application process you are required to provide personal and contact information. This information is used to open your account, to transact business for you and to contact you about services made available through us. The information we collect is consistent with U.S. regulatory guidelines and includes, but is not limited to your name, physical address, telephone number, Social Security number, employment and financial information. Additionally, we may record and retain your communications with us for quality control purposes and in order to assist us in resolving misunderstandings.

Correction/Updating Personal Information
Personal information changes may be made at anytime by logging into your account. Select the information you wish to update, and click on "Save Changes". You may also change your personal information by contacting customer service at 1-800-5-WALL STREET or by submitting the request in writing to:

The Wall Street Money Center
2385 Executive Center Drive, Suite 100
Boca Raton, Florida 33431

Sharing
We do not sell customer (current or former) information to third-parties. Any information shared by us is done so to fulfill our legal and regulatory requirements or to provide you with the products and services you have requested. We require all third-parties with whom we share your information to agree to keep it confidential.

We share selected information under certain conditions: (1) we share information as part of normal business operations and as part of normal custodial, legal and or regulatory purposes required by our service partners, the Internal Revenue Service, the Securities and Exchange Commission, and other regulatory and government entities; (2) we may share information with affiliates and subsidiaries of optionsXpress Holdings, Inc.; (3) we may share limited demographic information with third-parties who keep that information confidential to assist us with business and marketing analysis; (4) we may share "opt-out" e-mail addresses with third-parties who send communications to their own lists on our behalf in order that they may suppress the opt-out addresses; or (5) we may retain a service to contact opt-in customers on our behalf to perform satisfaction analysis. Additionally, from time-to-time we may invite you to participate in offers and share your contact information with third-party education or research organizations. Although we don't share information with other third-party offer providers, we occasionally send select third-party offers to our customers we feel would be beneficial. We may also purchase or receive and use lists of non-customers but we will not redistribute such lists.

Security
We take precautions along industry standards, to protect your information. When you submit sensitive information via the website, your information is encrypted online (look for the padlock icon on your browser to verify security). We invest in leading security technology and have developed procedural safeguards to ensure that our processes meet or exceed industry standards. We protect your information by receiving and sending it on the secured portion of our website. We use firewalls and Secure Socket Layering (SSL) technology among other methods to prevent unauthorized access to your account information. Even if you choose to access our customer areas, which are designed for account holders only, you are required to provide your login and your individually selected password. For the sake of privacy and confidentiality, we require that such information is passed between us in an encrypted manner. Your password should never be shared with anyone and should be changed frequently. Secure password changes may be made online at anytime from your account profile page while logged in, or from the login page if not logged in. We also have procedures in place to protect your information off-line. Your information is restricted in our offices, only employees and third-party service providers who need the information to perform their job are granted access to your information. Furthermore, all employees are kept up-to-date on our security and privacy practices and our service providers are contractually obligated to keep information confidential.

Choice/Opt-out
Users who no longer wish to receive marketing promotions from us may opt-out of receiving these communications by simply contacting us.

Links
Our website contains links to other websites. Please be aware that we are not responsible for the privacy or security practices of other websites. We encourage our users to be aware of when they leave our website and to read the privacy statements of each and every website that collects personal information. We also encourage our users to review the Privacy Statements of our service providers.

Cookies
A cookie is a piece of data stored on your computer. Usage of a cookie is not linked to any personal information while on our website. Cookies are used for many reasons, we may use cookies as a part of the functioning of our website, and in the event that you refuse to accept cookies, functioning may be impaired. We also use cookies, and we may employ software to assist us track a visitor's progress in order to improve our website and your experience.

Notification of Changes
The most recent version of our privacy policy will be available on our website so you may always be aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. For more information or other questions regarding our Privacy Disclosure Statement, please contact us or call 1-800-5-WALL STREET.